Shipping & Production Information

Production Timeframes

Same Day Production (1 day) - items from our Same Day Category are dispatched the same day you order. Cut off time for same day orders is before 11am Monday to Friday. If you want to pick up from us you can pick up Same Day products at 4:30pm the same day you order. 

Standard Production (7 days) - If you need something dispatched urgently, please reach out to us after ordering or use our Same Day service. Promotional items, such as umbrellas and books, can take up to 21 days.

 

Shipping Timeframes

Regular Australia Post (production time + 2-7 days delivery) - $10 for the first item, then $0.25c per item after that. A tracking number is emailed once dispatched.

Express Australia Post (production time + 1-day delivery) - $15 for the first item, then $1 extra per item after that. Express post is typically overnight unless you live in a rural location.

International (production time + 4-40* days delivery) - Starting at $15+ delivery. A tracking number is emailed once dispatched. *International shipping can take longer to certain overseas locations. For more info, please click here.

Pick Up - You'll receive an email as soon as your order is ready, typically within 7 business days. And pick up is from 51 Prospect Rd, Gaythorne, Meanjin / Brisbane, QLD, 4051 or  20 Rose St, Fitzroy, Naarm / Melbourne VIC 3065 

IMPORTANT UPDATE - From September 25th 2023, all Meanjin/Brisbane PICK UP orders will only be available from our NEW location - 80 Bellevue Ave, Gaythorne, 4051.

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We can decorate this product using more than one method

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Option 1: Embroidery

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